Terms of Service · Privacy Policy · Disclaimer · Refund Policy
Welcome to FSSAI License Agency ("Company", "we", "us", or "our"). By accessing or using our website at https://www.fssai.co and our services, you agree to be bound by these Terms of Service. Please read them carefully.
By using our website or engaging our services, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements. If you are accessing on behalf of a business entity, you represent that you are authorized to bind that entity to these terms.
FSSAI License Agency provides consultancy and documentation assistance services for obtaining FSSAI (Food Safety and Standards Authority of India) food licenses. Our services include:
Our consultancy fees are clearly stated on our website and are all-inclusive for our professional services only:
Government fees (as applicable under the FSS Act, 2006) are separate and will be communicated to you before submission. Payments are processed securely through Razorpay. By making a payment, you authorize us to initiate the FSSAI application process on your behalf.
Stated timelines are estimates based on typical government processing times and are not guaranteed. Processing times may vary due to government workload, incomplete documents, or other regulatory factors. Our Tatkal service prioritizes your application but does not guarantee a specific date of issuance by the government authority.
You are responsible for:
Any delay or rejection caused by inaccurate information provided by you will not entitle you to a refund.
All content on this website — including text, graphics, logos, images, and software — is the property of FSSAI License Agency and is protected under applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
FSSAI License Agency shall not be held liable for: (a) government delays in processing FSSAI applications; (b) rejection of applications by FSSAI due to government policy changes; (c) any indirect, incidental, or consequential damages arising from our services. Our maximum liability shall not exceed the consultancy fee paid by you for the specific service.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.
We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the updated Terms. We recommend reviewing this page periodically.
For questions about these Terms, contact us at info@fssai.co or call +91 98765 43210.
This Privacy Policy describes how FSSAI License Agency collects, uses, stores, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data with transparency.
Personal Information you provide:
Automatically collected information:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
All uploaded documents are stored on encrypted servers with restricted access. Documents are used exclusively for FSSAI application purposes and are deleted or archived after the application process is complete, as per our data retention policy. Our staff handling your documents are bound by confidentiality agreements.
Our website uses cookies to enhance user experience, analyse traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
We use the following third-party services that have their own privacy policies:
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal requirements); withdraw consent at any time. To exercise these rights, email us at info@fssai.co.
We retain your personal information and documents for up to 5 years after your FSSAI application is processed, or as required by applicable law. After this period, data is securely deleted or anonymised.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
FSSAI License Agency is a private food license consultancy agency. We are not affiliated with, endorsed by, or representing the Government of India, FSSAI (Food Safety and Standards Authority of India), or any government department. We provide professional assistance services to help food businesses navigate the FSSAI licensing process.
FSSAI License Agency operates as an independent private consulting firm. Our consultancy services help food businesses prepare and submit FSSAI applications. The actual FSSAI license is issued solely by the Government of India's FSSAI authority and is subject to their review, approval, and timeline.
We are not a government agency, government contractor, or an officially recognized FSSAI agent. Our services are provided on a commercial basis. The FSSAI logo, if displayed, is used only to indicate the regulatory compliance we help businesses achieve — not to claim government affiliation.
While we strive for a 98% approval rate through careful document preparation and process knowledge, we cannot guarantee that every FSSAI application will be approved. The final decision rests with the FSSAI authority. Approvals are subject to government regulations, policy changes, and the completeness of information provided by the applicant.
Information on our website is provided for general guidance purposes only. FSSAI regulations, fees, and procedures are subject to change by the Government of India. We strive to keep our content updated but cannot guarantee that all information is current at the time of reading. Always verify critical regulatory information with official FSSAI sources at www.fssai.gov.in.
Stated processing timelines (7-10 days for Basic, 30-45 days for State, etc.) are estimates based on typical government processing times. Actual timelines depend on government workload, document completeness, and FSSAI authority schedules. We do not guarantee specific delivery dates.
Our website may contain links to third-party websites including government portals. We are not responsible for the content, accuracy, or privacy practices of these external sites.
Content on this website is for informational purposes and does not constitute legal, regulatory, or professional advice. For specific legal guidance, we recommend consulting a qualified food safety lawyer or official FSSAI representatives.
At FSSAI License Agency, we stand behind the quality of our services. Our refund policy is designed to be fair and transparent for all our clients.
To request a refund:
In cases where work has been partially completed (e.g., documents reviewed and prepared but application not yet filed), a partial refund may be offered at our discretion based on work completed.
Due to the priority and dedicated resource allocation involved in Tatkal services, refunds for Tatkal applications are only eligible if the application has not been initiated within 24 hours of payment.
Government fees paid directly to FSSAI authorities are non-refundable as they are collected by the government and outside our control.
To request a refund or raise a dispute:
Expert consultants · Starting ₹1,999 · Free consultation · Pan-India service
12,000+ licenses · 98% approval rate · 500+ cities · Starting ₹1,999